Edelman Financial Services, one of the nation’s largest and most well known financial planning firms, is seeking a Senior PC Support Specialist.

The ideal candidate will be a proactive senior-level helpdesk person with a great "bedside manner" to join a growing financial services firm.  This position functions to respond to all inquiries and requests for assistance with the organization's computer systems, PC's, remote software, conference room AV/Video Conf equipment and applications. 

This person will:

• Identify problems, troubleshoot and provide advice to assist users. 
• Coordinate/run AV intensive corporate meetings
• Work on special projects related to new systems, new offices and company growth
• Find, learn and share new technologies with the rest of the team

Requirements:

• B.S. or B.A. in computer science or a related field is preferred
• At least 4 years of increasingly complex helpdesk experience is required
• 1-2 years of network administration experience
• Ability to work closely with staff at all levels face to face and via phone
• Strong written and verbal communication skills
• Experience with:  Windows XP, Active Directory, MS Office 2007, printer troubleshooting

 
Additional Skills:

• Any experience with Cisco, SQL or Avaya VoIP phone systems is a plus.